Request for Proposals for the Provision of Cleaning Services

Background Information

The African Regional Intellectual Property Organization (ARIPO) is an Intergovernmental Organization created in 1976 under the Lusaka Agreement concluded under the auspices of the United National Economic Commission for Africa (ECA) and the World Intellectual Property Organization (WIPO). Membership in the Organization is open to all African Union members (AU) states. Presently, members of the Organization include Botswana, Cape Verde, The Kingdom of Eswatini, The Gambia, Ghana, Kenya, The Kingdom of Lesotho, Liberia, Malawi, Mauritius, Mozambique, Namibia, Rwanda, Sao Tome and Principe, Seychelles, Sierra Leone, Somalia, Sudan, Uganda, United Republic of Tanzania, Zambia, and Zimbabwe. (Total: 22 states).

ARIPO seeks to appoint a duly qualified service provider to provide cleaning services on a yearly contract which will be renewable subject to satisfactory performance.

Work Specification

The service provider shall be expected to provide the following:

Daily cleaning of Offices, Conference Rooms, Library, Training Room, Balconies, Toilets, Passageways, Walls & Windows (Up to 2 meters).

Working hours:

Monday to Friday – 6.30am to 4.00pm (8hrs)

Saturdays – 7.00am   12.00pm (5hrs)

Manpower:

6 cleaners (gender balanced)

Chemicals & Equipment

Service Provider shall provide the following:

  1. Cleaning machinery such as polishing & scrubbing machine, vacuum cleaners, window cleaning kits, combo sweepers and mopping units on trolleys.
  2. Cleaning chemicals such as multi-purpose cleaner, toilet sanitizers, window cleaner, furniture polish, dish washing liquid and floor polish.
  3. Cleaning consumables such as brooms, dustpans, mutton cloth, feather dusters, toilet brushes, spray bottles and mops.

Required Experience & Skills

For undertaking the assignment, the service provider should:

  1. Be a Registered Company.
  2. Have a track record of providing similar services to NGO’s or related institutions, with at least three (3) years’ experience.
  3. Provide contactable references from clients where service is being provided or has been provided before.
  4. Provide staff that have experience in working in a similar environment, are able to communicate in English at basic level and presentable.

Submission of Proposals

Interested service providers who are eligible are invited to submit their financial and technical proposals detailing capabilities, experience, and traceable references on or before Friday, 28 October 2022, before 1400 hours. No late submissions will be accepted. Proposals clearly marked “ATIN:2022/09/CLEANING-SERVICES/10” should be addressed to:

The Director General

African Regional Intellectual Property Organization (ARIPO)
11 Natal Road, Belgravia
P O Box 4228
Harare, Zimbabwe

or

E-mailed to: procurement@aripo.org